ForexPay Privacy Policy

Dear users: "ForexPay" or "We" takes the protection of our customers` personal information and privacy very seriously, so we have developed a privacy policy that covers how we collect, store, use, share and protect customer information. This privacy policy applies to ForexPay services ("Platform"), including ForexPay applications, websites, software and related services accessed through any platform or device that links to this Privacy Policy.

Please read all the terms of this Privacy Policy carefully to confirm that you fully understand the rules for our processing of your personal information and make the choices you deem appropriate. If you disagree with any of the terms, you should immediately stop visiting our website or using the products or services we provide.

Table of contents

Ⅰ. What information do we collect

Ⅱ. How do we use your information

Ⅲ. How do we store and protect your personal information

Ⅳ. Summary of device permission calls

Ⅴ. Third-party plug-ins (SDK) management

Ⅵ. How do we use cookies and similar technologies

Ⅶ. Minors

Ⅷ. Data Security and Retention

Ⅸ. How do we update our privacy policy

Ⅹ. Deleting Data and Cancelling Accounts

Ⅺ. Contact Us

Ⅰ. What information do we collect

When you use our products and/or services, we need to collect and use your personal information, including:

1. To provide you with the basic functions of our products or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products or services normally, and our basic business functions, including registered user services, information search and display, transactions and transaction order management, customer service, and dispute resolution, and necessary security.

2. To realize the additional functions of the products or services we provide to you, you can choose to authorize us to collect and use this information. If you refuse to provide it, you will not be able to use the relevant additional functions or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products or services.

You understand and agree to this.

When you create an account, submit feedback, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:

Information You Provide

-Basic user information: When you register as a user and use our basic services, you need to provide your user profile picture, name, gender, email address, mobile phone number, etc.

-ID Verification information: When you complete the real-name authentication, you need to provide personal identity information (ID card, passport, driver`s license, etc.)

-Account information display: When you can view account-related information through the platform, you need to provide account assets and transaction record information

Information Collected Automatically

-Device information: When the platform is used to identify abnormal account status and understand product compatibility, you need to provide device information (including device model, operating system version, device settings, device environment, and other hardware and software feature information), device location information, IP address, request date

-Service log information: When you use our products or services through our websites or applications, we will automatically collect detailed information about your use of our services and save it as service logs, including browsing, click-to-view, search, favorites, records, transactions, information, as well as IP address, browser type, telecom operator, language used, access date and time.

Partnered third-party SDK service providers

When you use features in the WikiTrade app provided by third parties, we may integrate software development kits (SDKs) from these third parties to enable the relevant functionality. In such cases, the third-party SDK service providers may collect your personal information. We will exercise due diligence and conduct strict security monitoring of the aforementioned third-party SDKs to ensure the security of your personal information.

A. When you visit in-app pages, the AppsFlyer SDK collects the following information to analyze user behavior in order to provide better products and services for users.

1. App activity information: tap counts, in-app search history, installed apps, other user-generated content, and other actions.

2. App info and performance:Diagnostics、Other app performance data,Launch time or battery levels may be received for fraud detection purposes

3. Location Info:Approximate Location,Approximate Location: Yes, the IP address is received and mapped to a region/city level.

4. Equipment information: Device or other identifiers (for example, IMEI, MAC, and Ad ID)

B. When you use the login/registration feature to verify CAPTCHA, the GeeTest SDK passively collects the following information.

1. Device Information: Operation system, device model, device brand, device screen size, IDFA, IMEI, AndroidID, IDFV, and location information, etc.

2. Device Environment Information: jailbreaking identification, emulator identification, debugging identification, etc.

3. Other Information: Installation package name, and more.”

C. When you receive push notifications, the Easemob SDK collects the following information.

1. User ID, APP ID (application package name), device random ID, device hardware type, device model, operating system type, SDK version, device network type, and login duration.

D. When you verify your identity, the identity verification SDK collects the following information:

1. Type of identification document, country/region of residence, last name, first name, identification number, ID photo, and facial capture information.

E、When your software crashes, the Firebase SDK collects the following information, which can help you track and analyze user behavior, events, and app usage:

1. The collected information includes a unique identifier, browser type and settings, device type and settings, operating system, mobile network information (including operator name and phone number), and application version number. We will also collect relevant information about your application, browser, and device`s interaction with Google services, including IP address, crash reports, system activity, as well as the date, time, and referral source URL of the corresponding requests.

Ⅱ. How do we use your information

(a) to perform contractual obligations or to fulfill our obligations in the course of or in connection with our provision of products and/or services you have requested;

(b) confirm your identity;

(c) respond to, process, and assess inquiries, requests, applications, complaints, space requests, and feedback;

(d) administering your relationship with us;

(e) send you marketing information, including but not limited to surveys and questionnaires about our products or services;

(f) comply with any applicable laws, regulations, codes of practice, guidelines, instructions, or rules, or assist any governmental and/or regulatory authorities with enforcement and investigations;

(g) any other purpose for which you provide the information;

(h) provide information to any affiliated third parties, including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, including in European or EU jurisdictions, for the purposes set out above in this section.

(i) any other incidental commercial purposes related or associated with the above;

(j) update, correct errors, manage and improve the features and functionality of our applications and related services;

(k) Analyze the performance of the Application by collecting statistical data.

The purposes set out above may continue to apply for a reasonable period even if your relationship with us (for example, under a contract) ends or changes in any way (including, where applicable, to allow us to enforce our rights under our contract with you or for other lawful purposes).

In addition to the specific purposes for which we may process the personal data you provide in this section, we may also process your data where the processing is necessary for compliance with our legal obligations, or to protect your vital interests or the vital interests of another person.

We work with companies that provide services on our behalf to handle information processing and delivery, publish application information, deliver content and services available through the application and our website services, or perform statistical analysis using the application and the above services. These service providers will be given limited access to information that is reasonably necessary to provide the services, and we will also require these third parties to abide by this privacy policy or operate under a similar privacy policy.

We do not sell, rent, lease, or distribute our mailing lists for free to third parties.

When you voluntarily disclose personal information in your profile, on forums, and in online comments in forum/chat areas, this information becomes publicly visible and can be seen by other users. Forums, chats, and other areas of our application user communities (areas accessible through our websites and applications) are public. In these areas, you should not disclose information that could be used to identify you or anyone else. We are not responsible for the security and protection of personal information you disclose in these areas.

Ⅲ. How do we store and protect your personal information

We strive to ensure that the information provided to us is protected, both during transmission and once we receive it. We will use appropriate administrative, technical, and physical safeguards to protect personal data from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure and access, misuse, and any other unlawful form of processing of personal data. This includes, for example, firewalls, password protection, and other access and authorization controls.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, destroyed, altered, or disclosed by a breach of any of our physical, technical, or managerial security measures. If you believe your data has been compromised, please contact us.

Ⅳ. Summary of device permission calls

In the process of providing services, we will call upon your main device permissions, which are summarized as follows.

You can choose to turn off some or all permissions in the device`s settings. The way permissions are displayed and turned off may vary on different devices. Please refer to the device and system developer`s instructions or guidelines for details:

Device permissions Permission Name Corresponding business functions Functional location description Functional scenario description Can it be closed?
Camera CAMERA 1. Scan 2. Change avatar 3. Face recognition Scan: Click the Scan button in the upper right corner of the APP homepage. Change avatar: Click the Personal Center in the upper right corner of the APP homepage - My Information - Avatar. Face recognition: Click the Personal Center in the upper right corner of the APP homepage - Real-name authentication - Face recognition. 1. Add friends or scan activity-related QR codes 2. Change your profile picture and take a photo when using the camera function 3. Face recognition is required for real-name authentication Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Photo album (upload pictures) 1.READ_EXTERNAL_STORAGE 2.READ_MEDIA_IMAGES 1. Change profile picture 2. Feedback 3. Real-name authentication Change avatar: In the upper right corner of the APP homepage - Personal Center - My Information - Change avatar. Feedback: In the upper right corner of the APP homepage - Personal Center - My Information - Feedback - Add a picture. Real-name authentication: In the upper right corner of the APP homepage - Personal Center - Real-name authentication - Upload certificate 1. Use album pictures when changing your profile picture 2. Submit app screenshots when giving feedback 3. Submit ID pictures when doing real-name authentication Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Storage (save images) WRITE_EXTERNAL_STORAGE 1. Share APP pictures and save them 2. Save NFT pictures Share APP picture saving: In the upper right corner of the APP homepage - Personal Center - Share APP - Save picture. NFT picture saving: In the APP homepage - My NFT - Save picture 1. Save screenshots when sharing APP 2. Save my NFT images Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Contacts READ_CONTACTS 1. Transfer Transfer: Transfer on the APP homepage - enter contacts - mobile phone contacts, which requires permission to read user contact data. 1. Need to read the address book information to transfer money Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Fingerprint, facial recognition USE_BIOMETRIC 1. Security Settings Security settings: In the upper right corner of the APP homepage - Personal Center - Settings - Security Settings - Fingerprint (Face ID for iOS) unlocking requires fingerprint and face recognition permissions. 1. Security verification is required when accessing the application Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Notifications android.permission.POST_NOTIFICATIONS 1. System notification System notification: In the upper right corner of the APP homepage - Message APP related message push Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP
Network permissions android.permission.INTERNET 2. Access the application Accessing the app: Pop-up window when accessing the app for the first time Enable network traffic usage function to read and update in real time Yes, but after closing the app, the app content cannot be read and updated in real time, and the app cannot be used normally.
Advertising permissions com.google.android.gms.permission.AD_ID 1.Advertisement Homepage pop-up Ad push Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP

Ⅴ. Third-party plug-in (SDK) management

1. Geetest SDK

Personal information involved: mobile phone number, operating entity

Purpose of use: Provide traffic security protection, behavioral verification of human-machine identification, resist machine traffic attacks, optimize user experience, reduce business losses caused by malicious traffic, and reduce the number of users lost due to cumbersome verification methods.

Usage scenario: SMS verification code confirmation

Partner entity: WUHAN JIYI NETWORK TECHNOLOGY CO., LTD.

Collection method: SDK collection

Partner`s official website link: https://www.geetest.com/

Partner privacy policy: https://www.geetest.com/Private

2. ID Verification SDK

Personal information involved: ID type, country/region of residence, last name, first name, ID number, ID photo, and facial capture information.

Purpose of use: Ensure your identity is authentic, protect your legal rights and interests, and ensure the security of your account

Use scenario: Remittance

Partner entity: Regula

Collection method: SDK collection

Partner’s official website link: https://regulaforensics.com/

Partner privacy policy: https://regulaforensics.com/privacy/

3. Easemob SDK

Involving personal information: Notification records

Purpose of use: timely obtain order notifications, message notifications, announcement notifications, etc.

Usage scenarios: top-up, withdrawal, transfer, remittance

Partner entity: Beijing Easemob Technology Co, Ltd.

Collection method: SDK collection

Partner`s official website link: https://www.easemob.com/

Partner privacy policy: https://www.easemob.com/protocol

4. AppsFlyer SDK

Maven ID: com.appsflyer:af-android-sdk

Maven Repository:Maven Central

Personal information involved: Operation records

Purpose of use: Page visits and clicks within the app

Usage scenarios: In-app button clicks, content searches

Collection method: SDK collection

Collection method: SDK collection

Partner official website link: https://www.appsflyer.com/

Partner privacy policy: https://www.appsflyer.com/legal/privacy-policy/

5. Firebase SDK

Feature name 1: "com.google.firebase:firebase-analytics":

Function: This line of code adds the Firebase Analytics dependency. Firebase Analytics provides powerful app analytics that can help you track and analyze user behavior, events, and app usage.

Function: After integrating Firebase Analytics, you can use its API to record events, obtain user attributes, generate reports, etc., so as to understand how users interact with the app and optimize the performance and user experience of the app.

Feature name 2: "com.google.firebase:firebase-analytics":

Functionality: This line of code adds the Firebase Messaging dependency. Firebase Messaging provides the ability to send and receive push notifications, supporting both Android and iOS platforms.

Function: After integrating Firebase Messaging, you can send push notifications or messages to users for messaging or notification updates. It supports different types of notifications, such as data messages and notification messages, and provides a variety of configuration options to control the sending and receiving of messages.

Partner entity: firebase

Collection method: SDK collection

Partner`s official website link: https://firebase.google.com/

Partner privacy policy: https://policies.google.com/privacy

Ⅵ. How do we use cookies and similar technologies

(1) If you accept cookies, ForexPay will set or access cookies on your computer and related mobile devices so that you can log in or use the ForexPay platform services or functions that rely on cookies. ForexPay uses cookies to provide you with more thoughtful and personalized services.

(2) You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings or by setting them in your mobile device. However, if you choose to refuse to accept cookies, you may not be able to log in or use the ForexPay platform services or features that rely on cookies.

(3) This Policy will apply to information obtained through cookies set by ForexPay.

Ⅶ. Minors

We recognize the importance of protecting minors` information and do not knowingly collect any personal information from minors under 18. Our website and services are intended only for adults 18 years of age and older, and ForexPay is not responsible for any failure to comply with this requirement.

We encourage parents and legal guardians to take appropriate steps to prevent children under the age of 18 from viewing the Site without appropriate permission.

If we become aware that we have received personal information from a visitor under the age of 18, we will delete it as quickly as possible and will not use that information.

Ⅷ. Data Security and Retention

We may retain data for different periods of time for different purposes as required by law, our legitimate interests or best business practices. Other statutory obligations, legal processes and investigations may also require the retention of certain data.

Ⅸ. How do we update our privacy policy

We reserve the right to modify and update part or all of this Privacy and Data Protection Policy at any time by publishing the new version on our website.

We encourage you to periodically review our Privacy Policy to stay informed of the latest changes.

We may notify you of changes to this policy by email or by messaging system on our website.

Ⅹ. Deleting Data and Cancelling Accounts

You can cancel your account by going to the top left corner of the APP homepage - Personal Center - Settings. It may take 30 days from the time you apply to cancel your account to the time the cancellation is completed. After the cancellation, all information in your account will be cleared.

Ⅺ. Contact Us

If you have questions about the privacy policy and data protection or how your personal information is processed or used in connection with your use of our software applications or websites, please get in touch with us (support@forexpay.com). Your request must include your name and other information necessary for identification, as well as the complete processing of your request.

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As a provider of digital asset management services, ForexPay reminds users to pay attention to the following risks:

- Legal risk: The legal status of digital currency is different in different countries and regions. Users should understand relevant laws and regulations before using ForexPay's services to ensure that their operations are legal and compliant.

- Technical risk: Although the blockchain technology is highly secure, it also has loopholes, data loss, operational errors and other issues. Users need to be clear about their own risks in using ForexPay and take corresponding preventive measures (such as backing up private keys).

- Market risk: The digital currency market is highly volatile, and prices are affected by various factors. Users need to understand the risks and rules of digital currency market, invest and trade cautiously.

- Transaction risk: When using ForexPay for transactions, users need to confirm the authenticity of transaction object and the accuracy of transaction information to avoid fraud and misoperation.

- Information security risk: Users need to protect their account and password to avoid account theft or password leakage. ForexPay will take a variety of security measures, but it also requires users to protect and manage their accounts and passwords.

- When using various products and services provided by ForexPay, users need to carefully read product descriptions and related terms to ensure that their understanding and operation are correct.

- Risk of regional restrictions: ForexPay may not be able to provide services in some countries and regions, users need to carefully check the scope of services provided by ForexPay before using.

ForexPay is committed to providing users with safe, stable and convenient digital currency management services. However, there are various risks in the digital currency market, and users should understand and bear their own risks before using. ForexPay will continue to strengthen risk management measures to provide better and safer services.